ANNAPOLIS, Md. (February 7, 2018) - As part of his ongoing commitment to providing first-class taxpayer service, Comptroller Peter Franchot today announced the Board of Public Works unanimously approved a 10-year lease agreement for a new Taxpayer Service Office in downtown Annapolis.
The office, located at 60 West Street, Suite 102, will be a more secure and convenient location for Marylanders to get walk-in tax help from trained professionals. About 10 Comptroller employees who currently work at the Revenue Administration Division building will move to the new facility, which is slated to be open by June 1 and will be open to the public on weekdays from 8:30 a.m. to 4:30 p.m.
“My office’s top priority is to maintain and enhance our longstanding reputation for delivering respectful, responsive and results-oriented customer service,” said Comptroller Franchot. “This building will be convenient and welcoming for taxpayers to get assistance while preserving strong security protocols for safeguarding sensitive information. I am grateful to my Board of Public Works colleagues, Governor Hogan and Treasurer Kopp, for their support of this project.”
Comptroller staff at the satellite office will assist Marylanders with tax questions and tax payment options year-round. In the past 13 months, the agency has opened remote call centers in Salisbury and Hagerstown to better respond to the volume of taxpayer inquiries received during peak tax season.
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